Acceptable Use Policy

WHAMAA is built for permission-based, respectful business messaging. This policy describes what is and is not allowed on the platform.

Customer consent

• Only message people who have opted in to receive WhatsApp messages from your business.
• Honour opt-out requests promptly.
• Use approved message templates for business-initiated messages, as required by WhatsApp.

Prohibited use

• Unsolicited bulk messaging or spam.
• Messages that are deceptive, misleading, abusive or unlawful.
• Content or products prohibited by the WhatsApp Business Policy or Commerce Policy.
• Attempts to circumvent WhatsApp limits, quality controls or policies.
• Collecting sensitive information, such as full payment card numbers or passwords, in chat.

Enforcement

We may suspend or restrict accounts that breach this policy, and Meta may independently restrict numbers that breach its policies.

Reporting

To report misuse, email support@whamaa.com.