Privacy Policy

This Privacy Policy explains how WHAMAA (“we”, “us”) collects, uses and protects personal information when you visit our website, contact us or use our platform.

Information we collect

• Information you provide, such as your name, work email, phone number, company and message when you request a demo or contact us.
• Account information for users of the WHAMAA platform.
• Technical information, such as browser type and pages visited, where analytics are enabled.

How we use information

• To respond to enquiries and provide demos.
• To provide, maintain and improve the WHAMAA platform.
• To send service communications and, where you have agreed, marketing communications.
• To meet legal and security obligations.

Customer data processed on the platform

When businesses use WHAMAA to message their customers, the business decides what data is processed and why. We process that data on the business’s behalf to provide the service, including through the WhatsApp Business Platform operated by Meta.

Sharing information

We share information with service providers who help us operate our website and platform, such as hosting and messaging infrastructure providers, under appropriate safeguards. We do not sell personal information.

Retention

We keep personal information only for as long as needed for the purposes described in this policy or as required by law.

Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To make a request, contact us using the details below.

Contact

For privacy questions, email support@whamaa.com.