Terms & Conditions
Last updated: 3 October 2026
Draft for review. This policy is being finalised with our legal advisers and may change before publication. Contact support@whamaa.com with any questions.
These Terms & Conditions govern your use of the WHAMAA website and platform. By using our services, you agree to these terms.
Use of the platform
You must use WHAMAA in line with these terms, our Acceptable Use Policy, applicable laws and the WhatsApp Business and Commerce policies published by Meta.
Accounts
You are responsible for keeping your account credentials secure and for activity under your account.
Subscriptions and payment
Subscriptions are billed in advance for the selected billing period. WhatsApp messaging charges set by Meta are separate from your subscription. See our Refund & Cancellation Policy for details on cancellations.
Your content and data
You retain ownership of the content and customer data you bring to WHAMAA. You are responsible for having the necessary permissions, including customer opt-ins, to message your customers.
Service availability
We work to keep WHAMAA available and reliable. Message delivery also depends on third-party services, including the WhatsApp Business Platform, which are outside our control.
Limitation of liability
To the extent permitted by law, our liability is limited as set out in your subscription agreement.
Changes
We may update these terms from time to time. We will notify customers of material changes.
Contact
Questions about these terms can be sent to support@whamaa.com.