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WHAMAA
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    • Appointment & Booking AutomationBookings, reminders and rescheduling in chat
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Platform
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  • AI WhatsApp Chatbot
  • WhatsApp Automation
  • WhatsApp Marketing & Broadcasting
  • Team Inbox & Customer Support
  • WhatsApp Commerce
  • CRM & Lead Automation
  • Notifications & Alerts
  • Analytics & Reporting
  • Integrations & API
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Solutions
  • Marketing Automation
  • Sales & Lead Conversion
  • Customer Support Automation
  • Ecommerce & Commerce
  • Customer Engagement & Retention
  • Appointment & Booking Automation
  • Transactional Notifications
  • Conversational AI & Chatbots
  • Enterprise WhatsApp Automation
  • All solutions
Industries
  • Ecommerce & D2C
  • Retail
  • Education
  • Healthcare
  • Real Estate
  • Automotive
  • Jewellery
  • Insurance
  • Travel & Hospitality
  • HR & Recruitment
  • IT, SaaS & Technology
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  • All industries
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  1. Home
  2. Terms & Conditions

Terms & Conditions

Last updated: 3 October 2026

Draft for review. This policy is being finalised with our legal advisers and may change before publication. Contact support@whamaa.com with any questions.

These Terms & Conditions govern your use of the WHAMAA website and platform. By using our services, you agree to these terms.

Use of the platform

You must use WHAMAA in line with these terms, our Acceptable Use Policy, applicable laws and the WhatsApp Business and Commerce policies published by Meta.

Accounts

You are responsible for keeping your account credentials secure and for activity under your account.

Subscriptions and payment

Subscriptions are billed in advance for the selected billing period. WhatsApp messaging charges set by Meta are separate from your subscription. See our Refund & Cancellation Policy for details on cancellations.

Your content and data

You retain ownership of the content and customer data you bring to WHAMAA. You are responsible for having the necessary permissions, including customer opt-ins, to message your customers.

Service availability

We work to keep WHAMAA available and reliable. Message delivery also depends on third-party services, including the WhatsApp Business Platform, which are outside our control.

Limitation of liability

To the extent permitted by law, our liability is limited as set out in your subscription agreement.

Changes

We may update these terms from time to time. We will notify customers of material changes.

Contact

Questions about these terms can be sent to support@whamaa.com.

WHAMAA

Turn WhatsApp into a complete customer engagement channel for marketing, sales, support and commerce.

  • support@whamaa.com
  • Chat on WhatsApp

Platform

  • WhatsApp Business API
  • AI WhatsApp Chatbot
  • WhatsApp Automation
  • WhatsApp Marketing & Broadcasting
  • Team Inbox & Customer Support
  • WhatsApp Commerce
  • CRM & Lead Automation
  • Notifications & Alerts
  • Analytics & Reporting
  • Integrations & API

Solutions

  • Marketing Automation
  • Sales & Lead Conversion
  • Customer Support Automation
  • Ecommerce & Commerce
  • Customer Engagement & Retention
  • Appointment & Booking Automation
  • Transactional Notifications
  • Conversational AI & Chatbots
  • Enterprise WhatsApp Automation

Industries

  • Ecommerce & D2C
  • Retail
  • Education
  • Healthcare
  • Real Estate
  • Automotive
  • Jewellery
  • Insurance
  • Travel & Hospitality
  • HR & Recruitment
  • IT, SaaS & Technology
  • Events & Webinars

Resources

  • Blog & Insights
  • Guides
  • FAQs
  • Success Stories
  • Help & Support
  • Integrations
  • Pricing

Company

  • About WHAMAA
  • Contact
  • Partner Program
  • Book a Demo
  • Login

Legal

  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy
  • Acceptable Use Policy
  • Refund & Cancellation

© 2026 WHAMAA. All rights reserved.

WhatsApp is a trademark of Meta Platforms, Inc. References to WhatsApp describe the channel WHAMAA works with and do not imply endorsement.